When we think of or talk about recruitment, most people think of a long and winding process. But few people realize that finding the right talent doesn’t mean you’re done.
In fact, there are other areas to consider before and after finding the best candidate for your company.
These types of services generally fall under the broad term, recruitment services. And often, they’re carried out by recruitment agencies because of the load and time-consuming efforts involved.
In this article, we’ll explain what recruitment services are, what recruitment agencies do, and how and when to consider working with an agency.
What are recruitment services?
Recruitment services are services that involve managing one or more steps in the recruitment cycle or process.
The hiring process involves a series of steps from identifying needs and creating a job description to hiring a candidate.
Whether you’re a small, medium, or large business, the most important step is to identify your needs. What do you want this candidate to do?
There’s nothing wrong in asking for help creating a job description and in finding the most suitable candidate for your business.
What is considered wrong, a common hiring mistake, however, is asking the world and offering peanuts for a salary. The world’s best recruitment agency won’t be able to help you. Simply because what you’re looking for doesn’t exist.
So, what kinds of services fall under recruitment services?
Types of recruitment services
Generally, all the steps in the hiring process fall under recruitment services. You may choose to perform some steps in-house or have the agency manage the entire process except the selection stage.
The standard hiring process looks like this:
Identify business needs
Create a job description
Share vacancy on social media, job boards, or via an agency
Screen resumes received
Initial filtration and conducting screening interviews (via phone or in-person)
Conduct role-specific tests
Filter candidates based on test results and selecting the best candidates
Present an offer to the top candidate
Onboard the candidate if they accept the offer
Companies are generally responsible for creating the role-based test and selecting the candidates who pass it. There are many kinds of testing software that can perform this process for you or for the agency.
In addition, your company should have a salary range for the agency to follow.
If you’re unsure what salary range you should offer this candidate, you should review a salary survey for that role in your market.
As a company, you may choose to hire an HR agency to perform one or more of the above hiring steps.
Other recruitment services
There are many hiring-process-related services that don’t involve hiring the candidates themselves but are essential to an organization’s success.
These include:
Creating a flexible salary structure for the entire company
Managing payroll, including income taxes, paid time off, absences and late-ins, and early-leaves
Managing employees’ legal and labor documents
Creating an inclusive compensation and benefits strategy
The employee onboarding process
Conducting psychometric assessments for employees to be promoted to managerial or senior roles or for managerial hires
What does a recruitment agency do?
By now, you should have an idea about the hiring process and the different types of recruitment services you may need.
But which of these services does a recruitment agency actually offer?
Most recruitment companies perform one or more of the following tasks:
Create job descriptions
Publish job vacancies to their platform and on social media
Filter resumes based on your company’s requirements and job description
Conduct initial screening
Conduct interviews and assess candidates’ interpersonal skills
Facilitate and coordinate advanced interviews, or final interviews, with hiring managers
Extend job offers to top candidates
Manage negotiations with potential hires
Conduct financial and legal onboarding for new hires
It’s worth mentioning that not all recruitment agencies conduct financial and legal onboarding for employees, which comes with administrative paperwork, opening new bank accounts for new hires,…etc.
When to use a recruitment agency?
Should you manage the hiring process in-house or hire a recruitment company?
The answer is ‘it depends.’
It depends on
Your needs
Your in-house capabilities, like your team’s ability to create a role-based test and evaluate those who have taken the test
Your team’s skills to manage the process
The time you have available to review hundreds if not thousands of resumes for a single role
Among others.
For example, if you’re the type of business that performs mass hiring, then it’s best to let an agency do the hard work. They’ll give you the top candidates based on your requirements.
On the other hand, if you’re a one-person business, it might be better to manage the hiring yourself until you can grow your business. Still, if you’re hiring in a niche you’re not familiar with, you may turn to recruitment agencies like Tawzef to help you navigate those unfamiliar waters.
It’s worth mentioning that Tawzef is not just a recruitment agency. Tawzef is a complete HR consultancy firm. This means that we offer all recruitment services, alongside broader services like:
GAP analysis
Creating and improving companies’ HR strategies
Create effective organizational charts
Building effective performance management programs
Creating a salary structure and salary grade system
Offering manpower outsourcing services
Among other HR and business-related services.
Why use a recruitment agency?
Working with a recruitment company has many benefits. Chief among those is that it saves you tons of time and can save you money.
Here are more reasons to consider working with a recruitment firm:
They can speed up hiring
They have a better understanding of the market
They are familiar with average salaries
Some recruitment agencies can offer recruitment advice
Some agencies provide payroll services
Some agencies are able to offer overseas recruitment services
How to work with a recruitment agency
The first step in any successful business relationship includes researching the potential agency you want to work with and getting an idea about their services.
The next step is to have a chat with them. This can be a virtual chat or an in-person one.
After that, if you feel that they’re easy to work with, it’s time to identify and communicate your needs. You should always have a contract between you and the agency you’re working with. The contract should include
Services to be provided by the agency
Timelines or deadlines for delivery
Expectations
Contact person(s) from your company and the agency
Payment details including methods, when an initial deposit will be made, the timing for the final payment,…etc.
Need recruitment services? Want to improve employee retention in your company? Talk to Tawzef.
Our company has been providing recruitment services and supporting businesses across the Middle East and Europe for over 15 years. During that time, we’ve collaborated with our partners and offered services across dozens of industries, from banking to oil and gas, to FMCG to construction to retail and more.
Get in touch with Tawzef for all your hiring and HR needs today!